India's largest life insurance company LIC , has unveiled a plan to make it possible for its policyholders to claim their LIC benefits like maturity amount, sum assured amount ,annuity etc from any branch , irrespective of the branch where he took his/her policy from.As of now , this is not possible since most of the branches are not interconnected.
LIC already has started taking premiums from all its branches and its policyholder can pay their premiums at any branch . In next 2 years, they will be able to take the claims /benefits etc also from any branch. This will be huge step in meeting the customers expectation of seamless delivery of service from LIC.
LIC has over 23 crore policy holders across the country . The digitization of record of these policy holders will ensure archival of physical records in electronic form and will eliminate risks of loss or damage to physical records due to natural and other disasters.